star
star
star
star
star
Friendly, Extremely Capable, Customer Oriented
It was indeed a pleasure to meet you on Tuesday, March 19th, during my visit to purchase that beautiful 2014 Super Glide Custom. I had visited Wilkins Harley once before, when my wife and I were driving back from a great weekend in Burlington, May of 2021. You guys had a nice Wide Glide on the floor (Orange and Black flames). You and I conversed and we found out that someone placed a deposit on it just that morning. Oh well. I am happy I was able to finally do some business with you guys this month of March in purchasing the Super Glide Custom this Tuesday past. I also want to commend you on running an outstanding dealership. Your staff is well-trained, friendly, extremely capable, and very customer-oriented. As a past Fit Specialist for another Harley in New Hampshire, that’s how I have always felt a Harley dealership should be piloted. Unfortunately, I find that an HD dealership as exceptional as yours is becoming more and more a rarity. Your staff truly made my Tuesday afternoon there at Wilkins a very exciting, happy and comfortable event for me. I was well worth the 3 hour drive each way! Everyone I interacted with was great! (John Sargent, Jenna Foster, Mandy Anderson, Mark Frano, Sierra Bisson, Becci Bresett and Shelby Allen). Even the folks that I briefly said hello to on the tour were friendly and welcoming…the techs out back too! That being said, I would like to offer special recognition and thanks to Eric Gerrard, who coordinated and communicated with me the most. Great and extremely capable guy! Also, a huge shout out and thanks to Canaan Middleton and Garry Sulham, for going over the bike with me and scheduling some things to be done to the bike before it sees delivery on April 9th. And I very much enjoyed the dealership history presentation given to me by Becci and Shelby. Very interesting. I am a big Harley history buff! Please keep up the great work and attitude at Wilkins Harley-Davidson. I realize that is not an easy task, and requires constant extra effort. I will heartily recommend your dealership to anyone with a Harley interest (and all those that need converting), especially family and friends. My wife and I will probably take a trip up to Burlington this summer, and we will be sure to stop in and say hello when we do. I can hardly wait to take delivery of my Super Glide Custom on April 9th. Thanks again John! Take good care, and with warmest regards, Eric.
Read more
Eric S, Strafford, NH