The following bulletins were recently published in the H-D Service Information Portal.
Note: you will only have access to bulletins applicable to your region. Translations, if applicable, are available within 10 business days from the published date.
M1641: Touring Cooling Systems Identification
Purpose:
This bulletin informs dealers of a new naming convention for the cooling system on the redesigned 2023 and 2024 Harley-Davidson Touring models.
Harley-Davidson is communicating that there is a new naming convention for the 2023 CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE) and 2024 Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE) and CVO Road Glide ST (FLTRXSTSE) cooling system design.
This cooling system will be referred to as Center-Cooled, based on the radiator mounting location. All communications moving forward, will identify this cooling system and use the naming convention of Center-Cooled. This will aid the dealer network in quick identification as we have for the other cooling systems.
Vehicles Affected:
- Models with Center-Cooled designation.
- 2023: CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE)
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1612 (Rev A): Milwaukee-Eight and Twin Cam Transmission Gear Packs
Purpose:
This bulletin informs dealers that all:
- Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models
and
- Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models
ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
The Job Time Code (JTC) 4305 has been updated to reflect the extra time needed to replace the shift drum when servicing a new gear pack. Use the updated labor time and code in the JTC manual for "Replace Transmission Gear Pack" to submit warranty claims.
Vehicles Affected:
- 2006-2017 Twin Cams: Dyna models
- 2007-2016 Twin Cams: CVO, Police, Touring and Trike models
- 2007-2017 Twin Cams: Softail models
- 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models
- 2018-2024 Milwaukee-Eight: Softail models
M1637: 2024 Tri-Glide Ultra (FLHTCUTG) and Free Wheeler (FLRT) International Model Lighting Update
Purpose:
To inform dealers that the forward lighting on certain International destined 2024 Tri-Glide (FLHTCUTG) and Free Wheeler (FLRT) trikes will be updated as a running change.
The current dual 4-inch headlights utilized on these vehicles, will be updated to a dual 5.75 or 5 3/4-inch headlights. This change to a 5.75-inch light will impact the aiming procedure as outlined in service literature.
Vehicles Affected:
- 2024: Tri-Glide (FLHTCUTG), Free Wheeler (FLRT)
L1012 (Rev B): Recall 1002 - LiveWire S2 Del Mar Fastener Inspection
Purpose:
This bulletin informs dealers of a voluntary safety recall that LiveWire will be conducting on a small population of S2 Del Mar vehicles.
The issue on these select Vehicle Identification Numbers (VINs) relates to an improperly performed inspection conducted by a third-party subcontractor at our factory which may have allowed some vehicles to leave the factory with insufficiently tightened components.
This procedure should be followed in sequence exactly for each vehicle to ensure that all fasteners are torqued properly.
If a customer vehicle needs to be picked up for this work, contact LiveWire Technical Service for reimbursement 833-951-7433.
Vehicles Affected
- 2024: Del Mar (S2DM)
PAB1147 (Rev A): 2024 CVO Road Glide ST (FLTRXSTSE) Fitment of Detachable Items
Purpose:
To inform dealers that there is a new Detachable Conversion Hardware Kit (Part No.54000383) that is now available to order to enable the fitment of detachable items (e,g, Tour-Pak, sissy bar, luggage racks, etc.) on the 2024 CVO Road Glide ST (FLTRXSTSE).
For dealers who had previously ordered (Part No. 54000337), the order will automatically be superseded to the new (Part No. 54000383) and no further action is required.
Limited quantities will start shipping at the end of March, and future orders will be fulfilled into April.
Tour-Paks in the CVO Road Glide ST (FLTRXSTSE) paint schemes of Golden White Pearl and Raven Metallic that were previously on hold are now available to order.
Touring docking hardware kits as well as detachable upright, luggage rack, and Tour-Pak mounting rack kits are now approved fitments on 2024 CVO Road Glide ST (FLTRXSTSE) models.
Vehicles Affected:
- 2024: CVO Road Glide ST (FLTRXSTSE)
M1635: Skyline OS Universal Software Update
Purpose:
This bulletin informs dealers that there is a Skyline™ OS software update for the 2023 and 2024 Touring vehicles equipped with an Infotainment Control Unit (IFCU). This software update (240002237D) will bring 2023 and 2024 IFCU equipped vehicles to the same software version.
The software update will also address a series of bugs within 2023 vehicles equipped with the Skyline™ OS.
This update should be applied to all current software versions: 240001467D, 240002100D and 240002111D.
This is a multi-step software update that also contains the latest Amplifier software (1.3.8.0).
Vehicles Affected:
- 2023: CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE)
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1634 (Rev A): Switchback Seat for Nightster
Purpose:
To inform dealers of a seat support cable issue with the initial shipment of Switchback Seats (Part No. 52000655) that will require a replacement with Seat Support Cable (Part No. 52100087).
In the initial shipment of Nightster Switchback Seats, the seat support cable used to limit the seat opening while accessing the fuel tank was installed to the seat in the incorrect location. Compared to the stock seat, this creates a reduction in available space to access the fuel tank.
Vehicles Affected:
- 2022 and later: Nightster/S (RH975/S)
M1490 (V 24.3.3): Digital Technician II - Updates and Release Notes|| Published Date: 2024-03-04|| Markets: All
Purpose:
This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II).
DIGITAL TECHNICIAN II (Part Number: HD-48650)
New Features:
- Support for 2024 Hydra Glide Revival (FLI) (Vehicle Identification Number (VIN), Reflash, etc.)
- 2023 and 2024 CVO Street Glide (FLHXSE) – Reflash Sign off page for vehicles impacted by Steering Ballast installation
- 2024 Revolution® Max – Vehicle Setup – Instrument replacement for 70900896 and 70900897
Changes:
- Removed Hand Control Module (HCM) reflash for 2024 Street Glide (FLHX), Road Glide (FLTRX), CVO Road Glide ST (FLTRXSTSE), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE)
- Improved error messaging during Active Tests for modules requiring internet connection
- Correct condition where LiveWire One (LW1) Speedometer (SPDO) SPD “Instrument replace” Vehicle Setup does not recover
- Handle condition which caused DT II to crash on “Body Control Module (BCM) – Tire Pressure Monitoring System (TPMS) replacement” vehicle setup
- Handle condition which caused DT II to crash on 2024 CVO Road Glide ST (FLTRXSTSE) Infotainment Control Unit (IFCU) customization
- Improved reliability for unauthorized tuned vehicles detection
- Improved reliability for HCM reflash and recovery
- Updates to Diagnostic Trouble Code (DTC) descriptions for various BCM
PAB1145 (Rev A): Heated Hand Grip Installation on 2024 Touring Models|| Published Date: 2024-03-04|| Markets: All
Purpose:
To inform dealers that the installation of heated hand grips on certain 2024 Touring models will require updating the Vehicle Setup for the Body Control Module (BCM) using DIGITAL TECHNICIAN II (Part Number: HD-48650) to enable the operation of the heated grips.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Road Glide ST (FLTRXSTSE)
PAB1153: California Air Resources Board (CARB) Approval for 2017-2022 Screamin' Eagle Street Cannon Mufflers|| Published Date: 2024-03-04|| Markets: California
Purpose:
To inform California dealerships about the latest California Air Resources Board (CARB) approvals.
Vehicles Affected:
- 2017-2022: Milwaukee-Eight CVO and Touring models
Summary:
CARB has approved the following products to be sold under Executive Order D- 338-121 for 2017-2022 Harley-Davidson Touring and CVO models:
- Screamin' Eagle Street Cannon Slip-On Mufflers (Part No. 64901366) (Chrome) and (Part No. 64901367) (Black)
- Calibrations are available through the Screamin' Eagle Pro Street Tuner-California and is required when installing these performance mufflers.
L1010: Recall 1001 - 2024 LiveWire S2 Del Mar VSC Software|| Published Date: 2024-03-04|| Markets: US
Purpose:
This bulletin informs dealers that LiveWire has learned that on certain Model Year 2024 S2DM Del Mar® model motorcycles the Vehicle Supervisory Controller (VSC) software 13.1.16.2 / calibration 13.1.8.2 may, during certain operating conditions, initiate a shutdown of the Electric Vehicle Powertrain (EVPT) without providing an indication to the rider prior to initiating the shutdown sequence. If this occurs while in motion, the vehicle may not be able to be restarted. Unexpected loss of propulsion while in motion without the ability to restart may increase the risk of a crash.
Vehicles Affected:
- 2024 S2DM Del Mar
M1633: Product Program 0928 - 2023-2024 CVO Street Glide (FLHXSE) Steering Ballast|| Published Date: 2024-03-05|| Markets: Select
Purpose:
Harley-Davidson has chosen to offer a revised calibration and installation of a steering ballast for certain 2023-2024 FLHXSE CVO Street Glide vehicles.
Harley-Davidson is conducting a Product Program (0928) to offer this calibration upgrade and steering ballast installation at no charge to owners of the affected vehicles.
Vehicles Affected:
- Certain 2023-2024: CVO Street Glide (FLHXSE) Models.
M1632: ECM Calibration Update to Address: Crank, No Start|| Published Date: 2024-02-06|| Markets: All
Purpose:
To inform the dealer network that there is an Electronic Control Module (ECM) update available for 2023 CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE) and 2024 Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE) and CVO Road Glide ST (FLTRXSTSE).
This update is to address a Crank, No Start concern that results in no Diagnostic Trouble Codes (DTCs) populating after the crank cycle is complete and requiring an Ignition cycle to correct.
Vehicles Affected:
- 2023: CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE)
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
L1009: 2024 S2 Del Mar Software Bundle Release|| Published Date: 2024-02-07|| Markets: US
Purpose:
This bulletin informs dealers that LiveWire has released a comprehensive vehicle module software bundle.
Vehicles Affected:
M1490 (V 24.3.3): Digital Technician II - Updates and Release Notes|| Published Date: 2024-02-08|| Markets: All
Purpose:
This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II).
DIGITAL TECHNICIAN II (Part Number:HD-48650)
https://serviceinfo.harley-davidson.com/sip/message/read?messageId=101733&url=https%3A%2F%2Fserviceinfo.harley-davidson.com%2Fsip%2Fservice%2Fdocument%2Findex%3Freference%3DM1490
M1618 (Rev B): Recall 0185 - 2023 CVO Street Glide (FLHXSE) Handling|| Published Date: 2024-02-08|| Markets: All
Purpose:
This bulletin informs dealers that Harley-Davidson has identified certain 2023 CVO™ Street Glide® (FLHXSE) motorcycles built prior to October 06, 2023 may respond more than expected to road and environmental inputs (e.g. road irregularity, wind gust) when operated at speeds exceeding 100 Miles Per Hour (mph). If an increased vehicle response occurs and the operator does not follow the guidance outlined in the owner’s manual (i.e., to reduce speed and guide the motorcycle with a relaxed grip to a controlled condition), there may be an increased risk of a crash.
Vehicle Affected:
- Certain vehicles built prior to October 06, 2023.
- 2023: CVO Street Glide (FLHXSE)
M1625 (Rev D): Skyline OS and Amplifier Software Update for 2024|| Published Date: 2024-02-09|| Markets: All
Purpose:
This bulletin informs dealers that there is a Skyline™ OS update and Amplifier update available for the 2024 Touring vehicles equipped with an Infotainment Control Unit (IFCU). The vehicle's IFCU leaving the Harley-Davidson manufacturing facility will have Skyline™ OS (Software version 240002100D) installed and will need to be updated to Skyline™ OS (Software version 240002111D). Amplifiers will have (Software version 1.3.3.0) installed and also need to be updated to (Software version 1.3.8.0). When installed together, these updates combine to contain bug fixes to Embedded Navigation, Apple CarPlay® and the Audio System.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1623 (Rev A): 2024 CVO Touring Models, Road Glide, and Street Glide Initial Care|| Published Date: 2024-02-12|| Markets: All
Purpose:
This bulletin informs dealers about the Harley-Davidson Initial Care program for the 2024 Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), and CVO Road Glide ST (FLTRXSTSE) vehicles.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1625 (Rev C): Skyline OS and Amplifier Software Update for 2024|| Published Date: 2024-02-02|| Markets: All
Purpose:
This bulletin informs dealers that there is a Skyline™ OS update and Amplifier update available for the 2024 Touring vehicles equipped with an Infotainment Control Unit (IFCU). The vehicle's IFCU leaving the Harley-Davidson manufacturing facility will have Skyline™ OS (Software version 240002100D) installed and will need to be updated to Skyline™ OS (Software version 240002111D). Amplifiers will have (Software version 1.3.3.0) installed and also need to be updated to (Software version 1.3.8.0). When installed together, these updates combine to contain bug fixes to Embedded Navigation, Apple CarPlay® and the Audio System.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
PAB1148: Hardware for Special Accessory Package (Part No. 50700128)|| Published Date: 2024-02-05|| Markets: All
Purpose:
To inform dealers that the Special Accessory Package-Black (Part No. 50700128) was shipped without the required hardware to install the foot boards and shifter peg for the 2024 Street Glide (FLHX) and Road Glide (FLTRX) models.
Each Kit Requires:
- Part No. 10500107 (Quantity 1)
- Part No. 10200986 (Quantity 4)
- Part No. 7716 (Quantity 4)
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX)
M1608: Revolution Max VVT Service Kit|| Published Date: 2024-01-24|| Markets: All
Purpose:
This bulletin informs dealers that an improved Variable Valve Timing (VVT) harness connector and terminals are going to be used on 2024 Revolution® Max powered vehicles. The old connector and terminals used on 2021-2023 Revolution® Max powered vehicles will no longer be supported. Various kits have been created to support dealers in the change over of these parts.
Vehicles Affected:
- 2021-2023: Pan America (RA1250), Pan America S (RA1250S), Nightster (RH975), Nightster S (RH975S), Sportster S (RH1250S)
PAB1145: Heated Hand Grip Installation on 2024 Touring Models|| Published Date: 2024-01-24|| Markets: All
Purpose:
To inform dealers that the installation of heated hand grips on certain 2024 Touring models will require updating the Vehicle Setup for the Body Control Module (BCM) using DIGITAL TECHNICIAN II (Part Number:HD-48650).
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Road Glide ST (FLTRXSTSE)
PAB1147: 2024 CVO Road Glide ST (FLTRXSTSE) Fitment of Detachable Items|| Published Date: 2024-01-24|| Markets: All
Purpose:
To inform dealers that the 2024 CVO Road Glide ST (FLTRXSTSE) does not enable fitment with detachable items (e,g, Tour-Pak, sissy bar, luggage racks, etc.) due to the Remote Reservoir Rear Shocks.
Vehicles Affected:
- 2024: CVO Road Glide ST (FLTRXSTSE)
M1626: 2024 CVO Road Glide ST (FLTRXSTSE) Replacement Owner's Manual (USA Only)|| Published Date: 2024-01-26|| Markets: USA
Purpose:
This bulletin informs USA dealers that English owner's manual (Part No. 94001156) contained in initial production FLTRXSTSE motorcycles contains errors and should be replaced. Corrected manuals can be identified by a green circle on the back cover.
Vehicles Affected:
- 2024: CVO Road Glide ST (FLTRXSTSE)
M1625 (Rev B): Skyline OS and Amplifier Software Update for 2024|| Published Date: 2024-01-26|| Markets: All
Purpose:
This bulletin informs dealers that there is a Skyline™ OS update and Amplifier update available for the 2024 Touring vehicles equipped with an Infotainment Control Unit (IFCU). The vehicle's IFCU leaving the Harley-Davidson manufacturing facility will have Skyline™ OS (Software version 240002100D) installed and will need to be updated to Skyline™ OS (Software version 240002111D). Amplifiers will have (Software version 1.3.3.0) installed and also need to be updated to (Software version 1.3.8.0). When installed together, these updates combine to contain bug fixes to Embedded Navigation, Apple CarPlay® and the Audio System.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1623 (Rev A): 2024 CVO Touring Models, Road Glide, and Street Glide Initial Care|| Published Date: 2024-01-26|| Markets: All
Purpose:
This bulletin informs dealers about the Harley-Davidson Initial Care program for the 2024 Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), and CVO Road Glide ST (FLTRXSTSE) vehicles.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1625: Skyline OS and Amplifier Software Update for 2024|| Published Date: 2024-01-22|| Markets: All
Purpose:
This bulletin informs dealers that there is a Skyline™ OS update and Amplifier update available for the 2024 Touring vehicles equipped with an Infotainment Control Unit (IFCU). The vehicle's IFCU leaving the Harley-Davidson manufacturing facility will have Skyline™ OS (Software version 240002100D) installed and will need to be updated to Skyline™ OS (Software version 240002111D). Amplifiers will have (Software version 1.3.3.0) installed and also need to be updated to (Software version 1.3.8.0). When installed together, these updates combine to contain bug fixes to Embedded Navigation, Apple CarPlay® and the Audio System.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1623: 2024 CVO Touring Models, Road Glide, and Street Glide Initial Care|| Published Date: 2024-01-22|| Markets: All
Purpose:
This bulletin informs dealers about the Harley-Davidson Initial Care program for the 2024 Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), CVO Road Glide (FLTRXSE), and CVO Road Glide ST (FLTRXSTSE) vehicles.
Vehicles Affected:
- 2024: Street Glide (FLHX), Road Glide (FLTRX), CVO Street Glide (FLHXSE), Road Glide (FLTRXSE), CVO Road Glide ST (FLTRXSTSE)
M1616: Amplifier Software Update for 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE)
November 17, 2023
This bulletin informs dealers that an Amplifier software update is available for the 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE).
The updated software file can be found using the Software Updates link on the Harley-Davidson website or going directly to the INFOTAINMENT SUPPORT RESOURCES page on the Service Information Portal (SIP).
This update addresses:
- Optimization of audio output to saddlebag speakers
- Improvements to Amplifier protection in low voltage situations
- Miscellaneous Bug Fixes and Improvements
M1610 (Rev B): RECALL 0184 - 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE) Brake Line Clamp
November 04, 2023
This bulletin informs dealers that Harley-Davidson has learned that certain 2023 CVO Street Glide (FLHXSE) or Road Glide (FLTRXSE) model motorcycles may not have the rear brake line properly retained in a lower frame rail clamp, which may allow the brake line to contact the exhaust. Contact between the brake line and the exhaust could, over time, lead to a hole in the brake line and a loss of rear brake fluid. If brake fluid loss remains undetected, rear braking may be compromised, increasing the risk of a crash.
M1614: 2022 Nightster (RH975) Speed Screen Kit
November 03, 2023
This bulletin informs dealers that Speed Screen kit (Part No. 67700645DH) is replaced with (Part No. 67700706). The supplier is no longer able to produce Speed Screen (Part No. 67700645DH).
When replacing a speed screen on a 2022 Nightster (RH975), order kit (Part No. 67700706). This includes the speed screen and mounting bracket to convert the vehicle to a 2023 Nightster S (RH975S) Post and Grommet style assembly.
M1613: 2023 CVO Street Glide (FLHXSE) Brake and Clutch Line Clip Retention
November 01, 2023
This bulletin informs dealers that Harley-Davidson has observed on the 2023 CVO Street Glide (FLHXSE), poor retention of the brake and clutch line clip, located on the right side of the steering head.
If poor retention of the brake and clutch line clip is observed, a Cable Strap (Part No. 10039) may be used to retain the clip in its intended location.
M1574 (Rev B): X350, X 350, X350 RA and X500 Essential Service Tools
November 03, 2023
This bulletin informs dealers that Harley-Davidson has provided information on the essential tools for the recently introduced X350, X 350, X350 RA and X500 vehicles.
Special tools that are exclusive to the X350, X 350, X350 RA and X500 programs are ordered, stocked, and distributed as service parts by Harley-Davidson Motor Company (HDMC), not through the Bosch tools site. The new X350, X 350, X350 RA and X500 special tools will be automatically shipped to your dealership through a Harley-Davidson Essential Tools shipment.
Some of the special tools required for the X350, X 350, X350 RA and X500 are common with that of other Harley-Davidson models and supplied by Bosch.
M1611: Milwaukee-Eight Transmission Shift Drum Update
October 23, 2023
This bulletin informs dealers of a transmission shift drum running change to all variants of the Milwaukee-Eight powertrain.
Starting on October 4, 2023 all Milwaukee-Eight CVO, Police, Softail, Touring and Trike models will be assembled using a common shift drum.
The new shift drum (Part No. 33900265) is replacing the old shift drum (Part No. 33900172).
The new shift drum was developed to include the "D" shaft on the end to interface with the Gear Position Sensor on 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE). For all other Milwaukee-Eight models, the bearing door has been modified by adding a pocket to accept the "D" shaft of the new shift drum.
M1609 (Rev B): RECALL 0183 - X350 RA, X 350, X 500 Fuel Sensor
October 23, 2023
This bulletin informs dealers that Harley-Davidson has learned that the fuel sensor may leak on certain 2023 model X350 RA, X 350, and X 500 vehicles. A fuel leak in the presence of an ignition source may lead to a fire.
As of October 23, 2023, Recall Kit (Part No. 91500115) is available for dealers to order in all regions except for California. California release is still pending https://ww2.arb.ca.gov/California Air Resources Board (CARB) approval. Timing for approval and release of the kits to California is unknown at this time.
M1606 (Rev A): Alternate Brake Pad Service Kit (Part No. 41300022)
October 12, 2023
This bulletin informs dealers that if there is a backorder for (Part No. 46363-11) that are intended for a 2012-2017 Dyna models, that (Part No. 41300022) can be ordered as an alternative.
This is an approved fitment for 2012-2017 Dyna models.
M1607: Engine Temperature (ET) Sensor Connector Relocation
October 11, 2023
This bulletin informs dealers of a possible contact between the Engine Temperature (ET) sensor connector and a coolant hose resulting from a mid-year change. The affected build date range is January 25, 2023 through September 25, 2023. If contact is discovered, the ET sensor should be relocated using the procedure outlined in this bulletin.
M1595: 2023 CVO Street Glide and Road Glide Initial Care Program
October 12, 2023
This bulletin informs dealers about the Harley-Davidson Initial Care program for the 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE) vehicles.
Warranty Pre-authorization from Technical Service is required for Harley-Davidson Motor Company (HDMC) Warranty related to repairs with part numbers listed in the below table.
Decisions concerning repair versus replacement or requests for further diagnostic labor time will be determined by Technical Service Representatives at that time.
This program has an intended life span of July 10, 2023 through December 31, 2023. It may be terminated early due to low call volumes.
W146 (Rev A): Tire Tread Depth Guide-Update
October 05, 2023
To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines.
M1603 (Rev A): RECALL 0181 Softail Shock Adjuster
September 27, 2023
This bulletin informs dealers that Harley-Davidson has learned that fasteners (Part No's 942 and 10200673) on certain 2018–2023 Softail® motorcycles may fracture, potentially allowing the rear shock absorber adjuster to contact the rear tire. A risk of a crash exists if contact between the rear shock adjuster and tire remains undetected, resulting in a loss of pressure.
Vehicles Affected:
2018 | FLDE FLHC FLHCS FLHCS ANV |
2019 | FLDE FLHC FLHCS |
2020 | FLHC FLHCS FXLRS |
2021 | FLHC FLHCS FXLRS |
2022 | FLHCS FXLRS FXLRST FXRST |
2023 | FLHCS FLHCS ANV FXLRS |
M1604 (Rev A): RECALL 0182 H-D P&A Softail Shocks
September 27, 2023
This bulletin informs dealers that Harley-Davidson has learned that a defect which relates to motor vehicle safety exists in certain https://www.wilkinsharley.com/parts-harley-davidson-dealership--partsParts and Accessories (P&A) Profile Low Rear Suspension (Part No 54000134) or https://www.wilkinsharley.com/parts-harley-davidson-dealership--partsP&A Tall Rear Shock (Part No 54000294) kits intended for installation on certain 2018–2023 Softail motorcycles.
Specifically, the fastener that retains the rear shock absorber adjuster on the vehicle may fracture, potentially allowing the rear shock absorber adjuster to contact the rear tire. A risk of a crash exists if contact between the rear shock absorber adjuster and tire remains undetected, resulting in a loss of pressure.
L1008: LIVEWIRE S2 DEL MAR - NOTES AND UPDATES
September 12, 2023
Firmware Over The Air (FOTA)
- LiveWire S2 models have the ability to update all modules except the Instrument Model (IM) using the cellular network. When a software update is made available over the air, the vehicle will prompt the user to begin the install. If an update prompt comes up while the vehicle is in the dealership's possession, accept all updates.
M1605: Main Harness Repositioning On 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE)
September 13, 2023
This bulletin informs dealers that due to a variance in harness lengths, the harness may require an additional cable strap to secure it to the frame.
Vehicles built prior to September 1, 2023 are affected.
L1007: Del Mar Telematic Control Unit (TCU) Fuse Addition
September 13, 2023
This bulletin informs dealers that early built S2 Del Mar vehicles will have a separate fuse holder added to the harness for the Telematic Control Unit (TCU).
This is not reflected in the service material.
On early build S2 Del Mar vehicles, there was a change made to the main harness to add a 5 Amperes (A) inline fuse for the TCU. This provides circuit protection on the dedicated, unswitched power feed to the TCU. The fuse holder can be found in the area underneath the seat, next to the Body Control Module (BCM).
In instances of lost communication with TCU DTC’s or TCU function concerns, inspect the condition of this fuse. Then proceed with the diagnostic procedure as written in the service manual.
Later production vehicles will have the TCU receiving power from the 10 A, 12 V Power 1 fuse in the fuse block. This is represented in the wire diagrams of Electrical Diagnostic Manual (EDM).
PAB1133 (REV M): 2023 Screamin Eagle Calibration Availability
September 05, 2023
To inform 49-State US, Canada, Mexico, and ANZ dealerships of the Screamin' Eagle calibration schedule as it relates to 2023 vehicles.
Due to limited availability of the previous generation Screamin’ Eagle Street Tuner, some select 2023 calibrations were loaded into Digital Technician II (DT II) until the launch of the new Screamin’ Eagle Pro Street Tuner. Going forward, 2023 calibrations and updates will be available in the new Screamin' Eagle (SE) Street Tuner software.
M1555 (Rev D): Battery Warranty Guidelines
August 22, 2023
This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
For warranty consideration, the GRX-3110HD Battery Diagnostic Station must be used when testing all AGM and Lithium-Ion Harley-Davidson batteries, (except the 12V/2Amp Livewire unit).
The HD BATTERY DIAGNOSTIC STATION (PART NUMBER: GRX-3110HD) can perform a complete diagnostic recharging and evaluation routine within 3 hours. Read the instruction manual to perform battery testing. To download a copy of the GRX-3110 instruction manual in Portable Document Format (PDF), login to H-Dnet and search for GRX-3110 instruction manual.
PAB1142 (Rev A): Screamin Eagle X Ohlins Specialty Tools for Softail Fork Kit(s)
August 21, 2023
To inform dealerships about the Öhlins® specialty tools that are required for the installation of the Front Fork Kit(s) on 2018-later Softail models.
Depending on the front fork kit(s) which were ordered, the below tools would be required:
- Screamin’ Eagle Softail Suspension Tuned by Öhlins Front Kit (Inverted Forks) (Part No. 45400355)
- Installation requires the following installation tools:
- 01765-03 Damping Rod Pullup Tool
- 01797-07 Seal Head Removal Tool
- Screamin’ Eagle Softail Suspension Tuned by Öhlins Front Kit (Conventional Forks) (Part No. 45400356)
- Installation requires the following installation tools:
- 01765-08 Damping Rod Pullup Tool
- 02810-03 Stopper Plate
The above tools cover the specific Öhlins specialty tools needed for installation. Additional common suspension tools for service (disassembly and reassembly) of Original Equipment (OE) forks may be needed.